As the Chief Solutions Officer at Lynx Analytics, Amit focuses on empowering our customers through our data analytics solutions.
Amit holds a Masters in Computer Science and an MBA from INSEAD. He possesses over 15 years of combined experience in the Telecommunications and Financial Services sectors – holding roles in customer experience, digital and data analytics functions.
Prior to joining Lynx Analytics, Amit was from the Vodafone Group – where he was accountable for the digital customer experience across 21 countries. While at Vodafone, Amit successfully tripled digital customer engagement, which resulted in a double-digit growth of global customer NPS. Before Vodafone, Amit served as the Commercial Director for Mobile Banking at Barclays; and the Head of Customer Experience for broadband products at BT – among other roles.
Amit’s career launched in the United States where he worked at Businessedge Solutions, focusing on Telecommunications and Financial Services (subsequently acquired by EMC).