Founded in 2010 and headquartered in Singapore with an engineering team based in Hungary, we serve clients globally by deploying dedicated project teams on-site.
Lynx inherits deep telecom domain expertise from our strategic investor, Hong Kong Telecommunications (HKT). Since early 2016, we have worked closely with HKT to continuously innovate new solutions to help CSPs worldwide.
With a strong expertise in predictive analytic models, we help businesses enhance customer experiences and predict outcomes such as Churn rate, Customer Lifetime Value, NPS and ARPU.
With a pioneer graph analytical research team and an engineering team led by ex-Google alumni, we possess the expertise to productize high quality solutions for enterprises.
We've replaced the traditional churn metric with the "Customer Happiness Index"of over 60 indicators, that tells us where each customer is on their journey. The data behind it allows us to understand their state of mind so that we can serve them better.