Integrate data from multiple sources such as IoT, CRM and location demographics to gain a 360° view of your customers. Create customer profiles that map customer journeys at every touch point across multiple channels.
Automatically assign satisfaction scores to your entire customer base using advanced AI and Machine Learning to drive smarter customer experience decisions. Find out what drives customer satisfaction for each customer across all channels.
Personalized recommendation systems to suggest products – from color, size, texture, material, fitting to boost online sales.