Your next 5G site roll out?
Learn how HKT did it with CHI
When Hong Kong Telecom (HKT) started planning its 5G strategy, it wanted to bring commercial factors into the decision. But which sites should it upgrade first? How could HKT know where an improvement in network speed and coverage would have most impact? Learn how, HKT turned to its own insights tool the Customer Happiness Index (CHI) to achieve this.