customer analytics mb

Understand your customers better

Integrate data from multiple sources such as IoT, CRM and location demographics to gain a 360° view of your customers. Create customer profiles that map customer journeys at every touch point across multiple channels.




Optimize customer interaction 

Automatically assign satisfaction scores to your entire customer base using advanced AI and Machine Learning to drive smarter customer experience decisions. Find out what drives customer satisfaction for each customer across all channels. 




Recommendation engines

Personalized recommendation systems to suggest products – from color, size, texture, material, fitting to boost online sales.



Learn more about Lynx Retail Solutions