Blog

Is There a Better Way to Predict Customer Unhappiness?

In this experience-based economy, what’s worse than receiving a complaint from an unhappy customer? 
It’s when you don’t receive the complaint from the unhappy customer. 
So why is a silent unhappy customer worse?

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Lynx Analytics & Cloudera on Webinar Wednesday

Lynx Analytics proudly co-hosted a webinar with our Cloudera titled – Transform Operational Data to Regain Control over Customer Satisfaction.

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Neural Network Series: Attribution on a Graph Convolutional Network

In this final piece of our Neural Network blog series, we look into Attribution and its application on synthetic examples and real-world demographic prediction problems.

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Neural Network Series: Feature Visualization on a Graph Convolutional Network

Due to the “black-box” nature of Neural Networks, we use tools that help us better understand them. In this part of our Neural Network blog series, we delve into understanding one of the tools better – Feature Visualization.

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Neural Network Series: Graph Convolutional Networks and Explanations

This is the first part of our series based on our SPARK+AI Summit presentation, How Neural Networks See Social Networks. I will introduce the ideas that the next posts will have in common: the graph convolutional network architecture and the benchmark datasets.

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Lynx Analytics at Spark+AI Summit 2018

For the first time this year, the annual Spark Summit conference put “AI” into its name – officially titling it Spark+AI Summit 2018. Lynx Analytics was proud to present our talk on ‘How Neural Networks See Social Networks’.

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Data Monetization

Deriving Value from Rich Telco Data

Lynx Analytics CEO Gyorgy Lajtai offers a conclusive overview of the current state of data monetization, and the keys to building a set of experience driven consumer attributes for advertising and DMP applications.

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Financial Services

Introducing Client Connectivity Visualizer

In sectors like private banking, relationships between different account-holders often take on multiple, complex forms that make it hard for anyone to fully comprehend. Our Lynx CCV is able to draw connections that can reveal critical information for your business.

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Customer Experience Optimization

Why the Customer Happiness Index?

Introducing our flagship product – the Customer Happiness Index. Find out more about how it grants our clients unprecedented access to their customers; enabling increase in ARPU and decrease in churn rates.

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